Responsible Gaming

Sportech takes its responsibility to its customers very seriously and is operating in highly regulated markets, where the need for responsible behaviour is key.

Licences to permit the provision of business-to-business services for pari-mutuel betting on horse and greyhound racing are held by Group companies in over 30 jurisdictions in the Americas and Europe. Licences for business-to-consumer activity for the same products are held in Connecticut and Holland, and for a wider range of gambling products in the UK.

The Group employs security and compliance staff whose primary role is to ensure that our customers are treated fairly, that our advertising is compliant with advertising standards and codes, that the young and vulnerable are prevented from accessing our products and that abuse and illegal behaviour are identified and stopped. All gaming products are subject to age restrictions and age verification software is used by the Group where appropriate.

The Group actively promotes GamCare, the charity providing support to those suffering through a gambling problem, to its customers and nearly £0.5m has been contributed to the Responsible Gambling Trust, GamCare’s major funder, and its predecessor bodies over recent years. The Venues business in Connecticut contributes over £0.1m annually to promote responsible gambling in the state.