Responsible Gaming

Sportech takes its responsibility to its customers very seriously and is operating in highly regulated markets, where the need for responsible behaviour is key.

Licences to permit the provision of business-to-business services for pari-mutuel betting on horse and greyhound racing are held by Group companies in over 30 jurisdictions in the Americas and Europe. Licences for business-to-consumer activity for the same products are held in Connecticut and Holland, and for a wider range of gambling products in the UK.

To ensure that the obligations placed on the Group under these licences are adhered to, the Group employs a Director of Corporate Affairs who is responsible for ensuring that the terms of all applicable regulations are met. He works closely with the Group General Counsel and local Legal counsel to ensure the Group meets its policy of maintaining the highest standards of compliance and integrity. The Group also employs security and compliance staff whose primary role is to ensure that our customers are treated fairly, that our advertising is compliant with advertising standards and codes, that the young and vulnerable are prevented from accessing our products and that abuse and illegal behaviour are identified and stopped. All gaming products are subject to age restrictions and age verification software is used by the Group where appropriate.

The Group actively promotes GamCare, the charity providing support to those suffering through a gambling problem, to its customers and nearly £0.5m has been contributed to the Responsible Gambling Trust, GamCare’s major funder, and its predecessor bodies over recent years. The Venues business in Connecticut contributes over £0.1m annually to promote responsible gambling in the state.